Atomic Services
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For each of the statements, please SCORE ATOM using the scale below:

Score: 3 = YES (I agree)
Score: 2 = NOT SURE (I moderately agree)
Score: 1 = NO (I disagree)

FUNCTION
RATING
  1 2 3
ATOM are specialists in their field
ATOM are thorough in their approach to their work
ATOM was helpful in re-defining our view of our situation
ATOM is helpful in diagnosing the causes of our problem areas
ATOM listens well to what we have to say and does not jump to conclusions too quickly
ATOM shows creativity in proposed solutions
ATOM is accessible and easy to do business with
ATOM keeps their promises on deadlines and offers fast turnaround when necessary
ATOM documents activities and processes well
ATOMs communications have no unnecessary jargon and are easy to understand
ATOM relates well with our people
ATOM keeps us informed on progress and involves us at key points in the engagement
ATOM always explains to us the rationale of what they have done and why
ATOM promptly notifies us of any changes in scope and seeks our approval before proceeding
ATOM does not wait for us to initiate everything: they anticipate
ATOM makes it their business to understand our company and our business
ATOM makes it their business to understand our industry
ATOM makes us feel like we are important to them
ATOM deals with problems in our relationship 'openly' and 'quickly'
ATOM's partnership has made our company more effective at what we do
Our own understandng of Brand Strategy has improved from working with ATOM
Overall, ATOMs service quality rates very highly

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